Student Grievance Policy
Students must address their concerns about this school or any of its educational programs by following the grievance process outlined in the school’s catalog as follows:
Student grievances should initially be directed to the class instructor. The instructor will take action to either address the concern, or escalate to the director if needed.
If the matter is not resolved by approaching the instructor, a student grievance should then be directed to the school’s director in writing within seven calendar days of the incident. This can be accomplished by sending an email to the attention of “School Director” to: firstname.lastname@example.org. A response to grievances will be issued by the school director in writing no more than three business days after receipt of the written grievance. Open communication between the student and the school is encouraged in order to resolve the student’s concerns.
If the complaint cannot be resolved after exhausting the institution’s grievance procedure, the student may file a complaint with the Arizona State Board for Private Postsecondary Education. The student must contact the State board for further details. The State board address is 1400 W. Washington Street, Room 260, Phoenix, AZ 85007, phone #602-542-5709, website address: www.azppse.gov.